Terms and Conditions

Welcome to GameZaza, a competitive gaming platform with rewards. By accessing or using our mobile application or website, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree, you must refrain from using our services.

1. Acceptance of Terms

By creating an account, accessing, or using GameZaza, you acknowledge that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction.
You agree to comply with all applicable laws and regulations when using our platform.

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials.
All information provided during registration must be accurate, complete, and up to date.
GameZaza reserves the right to suspend or terminate accounts in case of fraudulent or unauthorized use.

4. Platform Usage

GameZaza provides a platform for competitive skill-based gaming with rewards.
Users must not attempt to exploit, hack, or manipulate the platform.
Misuse of the platform will result in immediate suspension or permanent account termination.

5. Payments and Transactions

Payments for entry fees, in-app purchases, or other services must be made through authorized payment gateways.
GameZaza is not responsible for transaction failures due to technical errors or insufficient funds.
All monetary values displayed in the app are final and subject to applicable taxes or fees.

6. Refund Policy

We strive to provide a seamless gaming experience. However, refunds are subject to the following terms:

Refund Eligibility:
- Refunds will be issued only in cases of technical errors, such as payment processing issues or game malfunctions that directly impact user experience.
- Users must submit a refund request within 7 days of the transaction.
Non-Refundable Scenarios:
- Refunds will not be issued for gameplay-related outcomes, such as losses or dissatisfaction with game results.
- Entry fees for competitions or contests are strictly non-refundable once the game has started.
Refund Processing:
- Approved refunds will be processed within 10-15 business days and credited to the original payment method.
- GameZaza reserves the right to investigate refund claims and request additional information if needed.

GameZaza’s decision on refund requests is final and binding.

7. User Conduct

Users must maintain respectful behavior while using the platform.
Offensive, abusive, or inappropriate behavior, including in chats or communications, will result in immediate action.
Users must not engage in activities that violate intellectual property rights or disrupt the platform’s operations.

8. Intellectual Property

All content, software, and trademarks on GameZaza are the property of GameZaza or its licensors.
Users are granted a limited, non-transferable license to access and use the platform for personal, non-commercial purposes.

9. Limitation of Liability

GameZaza provides services "as is" and does not guarantee uninterrupted access or error-free performance.
GameZaza is not liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform.

10. Indemnification

Users agree to indemnify and hold GameZaza, its affiliates, and its employees harmless from any claims, damages, or liabilities arising from:

Violation of these Terms and Conditions.
Misuse of the platform.
Breach of applicable laws or regulations.

11. Modifications to Terms

GameZaza reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or app notifications. Continued use of the platform after changes signifies acceptance of the updated terms.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved exclusively in the courts of [Insert Jurisdiction].

13. Contact Us

For inquiries, support, or refund requests, contact us at:

Email: contact@zykixra.com
customer care: sritik444888@gmail.com
Address: sector-22, dwarka, new delhi

By using GameZaza, you agree to abide by these Terms and Conditions. We thank you for being a valued part of our platform and look forward to providing you with a rewarding gaming experience.

Privacy policy

At GameZaza, we are dedicated to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android and iOS mobile applications.

1. Information We Collect

When you use GameZaza on Android or iOS, we may collect the following information:

Personal Information: Data you provide during registration, such as your name, email address, phone number, and payment details.
Device Information: Information about your mobile device, including device model, operating system, app version, and unique device identifiers (e.g., IMEI, UUID).
Usage Data: Information about how you interact with the app, including gameplay activity, features accessed, and time spent.
Location Data: Approximate location based on your IP address (only when required and permitted by law).
Cookies and Analytics: Data collected through tracking technologies to optimize app performance and improve user experience.

2. How We Use Your Information

We use the collected information to:

Provide and enhance app functionality and user experience.
Process payments and distribute rewards securely.
Offer personalized recommendations and targeted features.
Communicate important updates, offers, and promotional content.
Ensure compliance with legal and security requirements.

3. Sharing Your Information

Your information may be shared with:

Service Providers: Third-party services for payment processing, analytics, and technical support, under strict confidentiality agreements.
Legal Authorities: When required by law, regulatory compliance, or to protect the rights and safety of users and GameZaza.
Advertising Partners: Limited data (e.g., device identifiers) to deliver relevant ads, as per applicable laws and user consent.

We do not sell or rent your personal information to third parties.

4. Data Security

We employ industry-standard security practices, including encryption and regular vulnerability assessments, to protect your information. However, no system is entirely immune to breaches, so we recommend you take steps to secure your account credentials.

5. Your Rights

You have the right to:

Access and Update: Request access to or correction of your personal data.
Data Deletion: Request deletion of your data and account, subject to legal or regulatory obligations.
Manage Preferences: Opt-out of receiving promotional communications or disable tracking features.

To exercise these rights, contact us at [Insert Support Email].

6. Third-Party Services

Our app may include links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their policies separately.

7. Cookies and Tracking

We use cookies and tracking technologies to:

Improve app performance and user experience.
Analyze usage patterns for better insights.
Serve personalized content and ads (with user consent).

You can manage cookie preferences through your device settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via in-app notifications or email.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@zykixra.com
Customer care: sritik444888@gmail.com

By using GameZaza on Android or iOS, you acknowledge that you have read and agreed to this Privacy Policy.